Privacy Policy

1. Information We Collect

At Evergreen Haven Wellness, we collect various types of information in connection with the services we provide, which may include:

• Personal Identifiable Information (PII): Name, email address, phone number, physical address, and payment information when you sign up for services, workshops, or consultations.
• Health-Related Information: With your explicit consent, we may collect information related to your health goals, dietary preferences, lifestyle habits, and medical history necessary for personalized coaching and nutritional guidance. This information is treated with the highest level of confidentiality and security.
• Usage Data: Information about how you access and use our website, such as IP addresses, browser types, pages viewed, and the duration of your visit. This helps us improve our website's functionality and user experience.
• Communication Data: Records of your correspondence with us, including emails and messages sent through our contact forms.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain our services, including personalized lifestyle coaching and nutritional guidance.
• To process your transactions and manage your accounts.
• To communicate with you, respond to inquiries, and send important service-related notices.
• To improve and optimize our website and services based on user feedback and analytics.
• To conduct research and analysis to enhance our wellness programs (anonymized where possible).
• To comply with legal obligations and regulations.

3. Data Sharing and Disclosure

Evergreen Haven Wellness is committed to protecting your privacy. We do not share, sell, rent, or trade your personal information with third parties for their marketing purposes without your explicit consent. We may share information with:

• Service Providers: Trusted third-party vendors who assist us in operating our website, conducting our business, or serving our users, provided those parties agree to keep this information confidential. Examples include payment processors and email service providers.
• Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your personal data may be transferred, subject to appropriate confidentiality agreements.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include:

• Use of Secure Socket Layer (SSL) technology for all sensitive data transmission.
• Regular security audits and updates to our systems.
• Restricted access to personal data for authorized personnel only.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. No method of transmission over the Internet, or method of electronic storage, is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [email protected].

6. Cookies

Our website uses "cookies" to enhance user experience. Cookies are small files placed on your device that store data about your interaction with our site. You have the option to accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

7. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: (503) 742-6198
• By mail: Evergreen Haven Wellness, 2847 Oak Avenue, Suite 12B, Portland, OR 97205, United States

Last updated: October 26, 2023